This policy explains how NoLitigation Limited collects and uses personal data when you visit nolitigation.ai or contact us. We are the data controller for this data under the UK GDPR and the Data Protection Act 2018.
Who we are
| Company | NoLitigation Limited, registered in England and Wales with Company Number 17298292 |
| Address | The Bradfield Centre, 184 Cambridge Science Park Road, Milton, Cambridge CB4 0GA, United Kingdom |
| ICO registration | ZC235632 |
| Privacy contact | contactus@nolitigation.com |
We have not appointed a Data Protection Officer, as the law does not require one for our activities. Send any privacy question or request to the address above.
What this policy covers
This policy covers personal data about visitors to nolitigation.ai and people who contact us, request a demo or apply for a role.
It does not cover complaint and case data our business customers upload to NoLi Prevent. For that data, our customer is the controller and we act as their processor under a separate data processing agreement.
What we collect
| Source | Data | Notes |
|---|---|---|
| Contact form | Name, work email, topic, your message | Optional fields only if you fill them in |
| Demo request form | Name, work email, type of business, monthly complaint volume | Used to prepare and arrange your demo |
| Emails you send us | Your email address, signature details and what you write | Includes job applications sent by email |
| Analytics (only with your consent) | Pages visited, time on site, device and browser type, approximate location, referring site, clicks and scrolling | Collected by Google Analytics and Microsoft Clarity through cookies |
| Technical data | IP address, browser details, cookie-consent choice | Needed to deliver the site securely and remember your cookie choice |
We do not ask for special category data. Please don’t include health or other sensitive details in a message unless you need to.
Why we use it and our lawful basis
| Purpose | Lawful basis |
|---|---|
| Reply to your enquiry or arrange a demo | Legitimate interests: responding to people who contact us about our services |
| Follow up about NoLi Prevent after a demo request | Legitimate interests: developing business relationships. You can opt out at any time |
| Consider a job application | Legitimate interests, and steps you ask us to take before a contract |
| Measure and improve the website (analytics) | Consent, given through our cookie banner. You can withdraw it at any time |
| Keep the site secure and working | Legitimate interests: running a secure website |
| Keep records required by law | Legal obligation |
We only send marketing emails if you ask for them, and every email includes a way to unsubscribe. We do not sell your data or use it for automated decisions that affect you.
Who we share it with
We share personal data only with service providers that process it on our behalf, under contracts that require them to protect it.
| Provider | What they do for us |
|---|---|
| Hostinger | Hosts our website and form submissions on servers in the UK |
| Microsoft (Microsoft 365) | Our business email, where enquiries are received and answered |
| Google (Google Analytics, Google Fonts) | Website analytics, with your consent, and the fonts the site uses |
| Microsoft (Clarity) | Shows how visitors use our pages, with your consent |
| Complianz | Manages your cookie-consent choices |
We may also share data with our professional advisers, or where the law requires it, such as a valid request from a regulator or the police.
International transfers
Our website is hosted in the UK. Some providers, including Google and Microsoft, may process data in the United States or elsewhere outside the UK.
Where that happens, the transfer is protected by UK adequacy regulations, the UK Extension to the EU–US Data Privacy Framework, or the ICO’s International Data Transfer Agreement or Addendum. Contact us for details of the safeguard that applies.
How long we keep it
| Data | How long |
|---|---|
| Enquiries and demo requests that don’t lead to a customer relationship | 24 months from our last contact with you |
| Data about customers and their contacts | For the length of the contract, then 6 years for legal and tax records |
| Job applications | 12 months after the role is filled, unless you agree to us keeping it longer |
| Google Analytics data | 14 months |
| Microsoft Clarity data | Up to 13 months |
When the period ends, we delete the data or make it anonymous.
Security
Our website uses HTTPS encryption, and access to form submissions and our email is limited to the people who need it, protected by strong passwords and multi-factor authentication. No system is completely secure, but we review our measures regularly.
Your rights
Under the UK GDPR you have the right to:
- access the personal data we hold about you
- have inaccurate data corrected
- have your data deleted
- restrict how we use your data
- object to our use of your data, including for direct marketing
- receive your data in a portable format
- withdraw consent at any time, where we rely on it
To use any of these rights, email contactus@nolitigation.com. We will reply within one month and won’t usually charge a fee.
If you are unhappy with how we handle your data, please tell us first so we can put it right. You can also complain to the Information Commissioner’s Office at ico.org.uk/make-a-complaint or on 0303 123 1113.
Cookies
We use essential cookies to run the site and, only with your consent, analytics cookies. Our cookie policy lists them, and you can change your choice at any time through the cookie banner.
Changes to this policy
We will update this policy when our use of personal data changes, and change the date below. Last updated: 14 November 2026.