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    Complaint Handling

    Practical guidance on handling customer complaints fairly, consistently and within regulatory deadlines, from first contact to final response.

    Complaints Handling in the UK: Resolving Grievances Before They Become Disputes

    November 13, 2026November 3, 2026 by NoLitigation
    Complaints Handling UK

    No consumer dispute appears out of thin air. They all start as complaints: a missed payout, an unexpected fee, or a refund request that gets ignored. How you handle that initial spark determines whether you put out the fire, or end up facing an ombudsman referral or a court date. In our guide to Alternative … Read more

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